Your team is the integration layer.
That is the leak.

A costed Leak Map of every manual handoff between your systems, a ranked backlog with effort estimates, an integration health check on what you already run, and a 90-day roadmap. It is written so your own team or another vendor could execute it. Most clients hire us for the first sprint because we already have the context, not because the document is unusable without us.

Rehaan Merchant leads every engagement personally, from the first call through the readout and the build. We cap the number of audits we take each month so that stays true. Everything we build is documented in runbooks inside your accounts, so nothing depends on one person's memory, including ours.

We have built in production against Salesforce, NetSuite, Jira, Confluence, ServiceNow, Gainsight, Statuspage, Slack, Google Workspace, Active Directory, GitHub, GitLab, Bitbucket and PostgreSQL, on iPaaS platforms and custom code. Tools like HubSpot, QuickBooks, Stripe and Zendesk follow the same integration patterns. If a system has an API or a supported connector, we can usually integrate it, and if it does not, the audit says so before you spend anything on a build.

No. We are based in Prosper, Texas and happy to meet in person across Dallas-Fort Worth, and most of the work runs remotely for companies anywhere in the US.

Every audit is delivered personally, so we cap how many run at once. That is also why the founding rate is limited to the first five companies. If this quarter is full, we tell you the next available kickoff date on the call.

A freelancer ships a workflow. Nobody monitors it, nobody documents it, and when the vendor changes an endpoint it silently fails. An ops hire costs six figures loaded and still needs integration expertise you would have to teach them. We deliver enterprise integration practice, error handling, alerting, runbooks and version control, priced as a project or a retainer instead of headcount.

Usually not. Most companies already pay for more automation capability than they use, inside tools they own. The audit includes a utilization pass on what you have. When a new platform genuinely is the cheapest path, we say so and tell you what it costs. We take no reseller commissions, so the recommendation is not a revenue event for us.

Read-only during the audit. Least-privilege service accounts for builds, created in your tenant under your control, documented in the runbook, and revocable by you at any time without breaking anything you were not told about. Credentials never leave your accounts.

Where the work is unstructured: classifying inbound requests, extracting fields from documents, drafting a first-pass response for a human to approve. It does not belong in the path of a financial transaction or an irreversible action without a human gate. If a deterministic integration solves it, we build the deterministic integration, because it is cheaper to run and easier to audit.

Audits typically start within a week of signature and run ten business days. Expect about three to four hours of your team's time in total: a 45-minute kickoff, short screen recordings of each manual task from the people who do it, one or two focused interviews where a recording is not enough, and a 60-minute readout. Sprints begin as soon as scope is signed.

Everything keeps running. It lives in your accounts, built on your platforms, documented in runbooks you hold. You lose monitoring, triage and the monthly build allowance, not the automations.